During your vehicle is used daily, if you have any dissatisfied or complain for after- sales service for Great Wall Motor, you can send your dissatisfied points or complain situations to email complaint@gwm.cn, We are committed to providing you an effective and timely response.

We insist on the compliance values of integrity-based and honesty first. If any violation of laws / regulations, such as anti-commercial bribery, export control, economic sanction and anti-trust, and moral code, is found, you will always be welcome to make a complaint immediately to GWM.E-mail：gwlianjie@163.com

In order to expedite the investigation process, please kindly specify the following information as much as you can:

1. Name of the object being reported;
2. Time, venue and detailed process of the incident;
3. Picture, video or other proofs;
(All the information of informers will be kept strictly confidential GWM)